Ok, so my brain is having a fun time this week, wandering off on its own into unexplored territory. So what? I’m quite happy to let it do so now and then (or at least to let on about it now and then, as I have to admit it’s pretty wilful when it comes to this wandering off thingy).
After some heavy sessions with various people yesterday my brain was feeling exhausted. Why are there so many ways to look at something, for different purposes? Why is it so hard for some people, who have been looking from one angle to undo that specific way, and look again, in a slightly different way?
What makes a brain work ‘just so’ (very usefully) and then creak and complain and slow down, when looking at the same thing from a different angle. Oh but a complex world is a challenge.
Looking at a business process, with manual steps and computer systems and paper, is a way to see just how something is currently being done. Then to define just what functions the computer systems assist with is suddenly difficult (why? It’s all there). And when the growth of the business processes and systems has been piecemeal over some years so they are a patchwork of not-quite fitting elements rather that a complete whole makes it more difficult.
The to take the rather rambly description of some group’s activities and break them down into separate outcomes:
This deals with doing these for specific customers
And that deals with managing the fund that they get paid from
How hard is it to split up the ramblings into separate functions based on outcomes, not just because one person or department happens to currently do both of them.
No wonder my brain is sore trying to get them to move on from the rambling descriptions. And I have to do it more again today. Ouch!